Terms & Conditions
- Bundles are shipped out 4 days after the order has been placed and payment has been made and verified.
- SAVI Custom Lace Wigs: Shipped out 3-4 weeks after order has been placed and payment has been made and verified.
- Allure By SAVI: Shipped out 3-4 weeks after order has been processed and payment has been made and verified.
Orders are NOT shipped out on weekends or holidays.
All items shipped require a signature confirmation. Items will not be delivered unless it has been signed for.
All shipping is offered through USPS, expected time of delivery is 3-7 business days after tracking number is sent out to customer via email provided.
Savi Hair Collection is not responsible for shipping delays due to natural disasters or holidays or lost packages.
Customer satisfaction is very important to us here at Savi Hair Collection. We follow strict
guidelines and rules with inspecting each bundle and custom made wig prior to shipping it out. For that reason, refunds or exchanges are not accepted.
ORDERING PROCESSING TIME FOR WIGS:
All custom made wigs take 3-4 weeks to process, once payment has been received and
verified. Once the wig is ready to be shipped, you will receive an email verifying your shipping address. A tracking number will then be provided to you for you to track your purchase.
In stock wigs, which will be indicated under the wig, will take 5-7 business days to process, once payment has been made and verified.
Savi Hair Collection strives to produce the best quality wig for each customer. This is a handmade product, customized by beauty influencer Simone Sharice. We can not control natural emergencies such as an illness, emergency or inclement weather. In such case, the customer will be notified of the delay.
It is the responsibility of clients to read over the Terms and Conditions page of the website and if you should have any questions, contact Savi Hair Collection, through the contact page prior to ordering.
It is the responsibility of clients to provide Savi Hair Collection with the correct email address and correct shipping address. Savi Hair Collection is not responsible for mis-delivery of any
package due to client not providing correct shipping address.
CUSTOM LACE FRONTAL WIGS
Savi Hair Collection, custom wig by Simone Sharice is not responsible for improper
alterations done by a stylist , improper installs resulting in alteration of the unit, improper
care of the unit resulting in tangling or other harm, color fade due to product error,
misunderstandings of wig wear, misunderstanding of policies, misunderstanding of final
look and expectations, or incorrect cut due to the work of someone else. Unfortunately,
we do not fix or repair wigs. Please watch our how to care for wig video, as this will
guide you in providing the best quality care to your unit.
PLEASE BE INFORMED THAT PRICES, POLICY AND TERMS MAY CHANGE AT ANY TIME WITHOUT NOTICE